Problems with citibank website reddit

Problems with citibank website reddit. When I want to do something there, I'm often thwarted by bugs or downtime. @Citibank @Citi what’s up with the online banking app. ;) I just got the citi double cash back card. Try deleting cookies, cache and temporary files on the computer, that's the problem. where their techs seem to have little or no training in the product and can only follow Nexo is the world’s leading regulated digital assets institution. Ok old post but … I was having this problem the last few weeks with my Citibank credit card. So they suggested I can request to delete username associated with credit card and create new login. btw, i was an internet programmer since the early days of the internet and i can assure you that a bank such as citibank can and did have a very tight website. After looking thru countless post, and myself waiting 12+ months for a perm fix. com serves over 100 million customers today, with the world’s fastest growing crypto app, along with the Crypto. in the Citigold ® Private Client International, Citigold ® International, Citi International Personal, Citi Global Executive Preferred, and Citi Global Executive Account Packages. S. Citi customer service for banking services ranges from extremely secure to so secure you can't do anything. So far using the website reduces it. Told them about issue. As a result, they emailed me that I now don’t have access to book anything through the travel site for 4-6 weeks while the number “updates”. com Visa Card — the world’s most widely available crypto card, the Crypto. net; customerservice@itcmanila. Citi outsources its customer service to the Philippines, where representatives often act as authority figures instead of being helpful in resolving customer issues. There are a few that offer a simple 2% cash back on their credit cards. They said that could be issue. I have been a long time Citi customer. Over the last couple of years, the quality of their online products has been VERY bad. Makes it a real chore to pay and manage. Tried to buy their Southwest Airlines special (spend $430 for $500 voucher, max 2) but when I would try to pay… This is what resulted in me calling the Citi Support number. I've tri Today, 2 days later, I log on to Citi and see that I'm presented with the options of adding my card to PayPal and Google Pay, etc. Citibank says, "tough luck. Conversion takes around 5-7 days before they are credited to your airline reward program. I've found incognito mode is a lot better. I have 12 credit cards, the most recent one being the Citi Premier (and my first Citi card apart from the Best Buy store card). I signed up no problem received it and activated. The problem seems to be the website and whatever it is that Citi is doing to the site since around month or more ago. 00. . This is my first time to initiate a request. Otherwise, try again via Citi website and allow cookies/disable ad blocker temporarily, as those might cause problems to such websites. almost every upgrade or update has some bug that requires a call to their support line. Down via mobile and laptop. Half the time if you close all tabs but one, then clear all your browser history and cookies, then restart your browser, it should fix itself. They are awful. It offers peer-to-peer money transfer, bitcoin and stock exchange, bitcoin on-chain and lightning wallet, personalised debit card, savings account, short term lending and other services. We have tried pinging Citibank website using our server and the website returned the above results. Browser works no issues, but the app just always says "Trouble… So they get to keep the $1,300 I was charged for a computer I never received. However, I am seeing what you are seeing with trying to activate the 5% bonus categories on the Dividend World Mastercard. I'm able to add it on PayPal but once I try to add it on GPay, instantly get flagged and have to call the fruad department. They will do it, no questions asked. Call Citibank, tell them the problem, and that you are asking for a replacement card. Their points transf My wife and I are new to Citi Bank cards, I got the Citi Costco in August of 2023 and it’s been smooth sailing since. Every bank has technical difficulties, I would try again tomorrow when any problems Citi is having will have likely been fixed, and then contact their customer service for Reddit is a network of communities where people can dive into their interests, hobbies and passions. Reply reply gabe88192 For the last 3 days I can't login to Home Depot credit card portal run by Citi Bank. I have all the paperwork showing that I did not receive a computer from Apple, even though I was charged for it. I have 5, not a single app for any of them. If citibank. Wow I thought, I could finally use the card. I currently am using UB app for my citi card. Do most people have such problems, or just me? As one example, I went to… 4 days ago · Re: What is up with Citibank website? You know how inconvenient it is to call Citi and deal with an AI assistant for 20 mins and talk to people who speak bad English. All this information is on Citibank Vn's website. com DeFi Wallet. Citibank won't refund it because I hit the wrong button. I have several American Airlines Citi Cards, and Double Cash Cards and other Citi-issued store cards. Kaso I dont pay using the UB app. Skip to Content Either there is a problem with the Citibank website/app or there is a problem on your end, potentially with your computer/phone or with the information you are entering. My first CLI was bank initiated. I really have been impressed with Citi's customer service. For the last 6 or 8 months, the biggest headache with any credit card is signing on with CitiBank. I've been doing this for years, but starting sometime around August 2023, the ability to maintain a recurring transfer using the website no longer works. Another example of how crappy Citi's cs and tech stacks are. use the physical card near your home address when you first receive Hi Citibank CC holders, I have just tried requesting for a CLI via the Citibank website and it did not ask for me any documents. We would like to show you a description here but the site won’t allow us. Yes, emailed these 3 (len. My Citi (Costco) card is linked and correctly pulling in transactions but if I try to use the new connection method, the code I get from Citi doesn't work. Oct 13, 2023 · More than 1,000 customers encountered trouble with Citi’s mobile app and website Friday morning, according to reports on social media. However, instead if picking Citibank Credit Card, I searched for my specific card, L. For PC questions/assistance. I don't really have anything to help you other than I'm also having issues. They asked whether I have a Citi checking or saving account. EQ: 1/12 Tu: 1/12. com) and their courier email replied. I currently only have 2 Citi cards: The Custom Cash (credit card) and an ATM type of a card that came with my savings account. So I signed up for a card for the 21 months of 0% apr for balance transfers. EQ: ~5yrs 6 months. It can't be my custom cash card because I know I already activated it. I am literally going through the same exact thing with them right now!!!! But only with my Checking Account that they had no problem excepting my Direct Deposit but have a problem verifying me because they want to send me a code to a number I haven't had in 5 years! Crypto. The text code and call code didn't work and it had me call the bank. Citi double cash lost its extended warranty a while ago. My impression is Citi in general requires "seasoning" your card, i. I use BPI and bank transfer via pesonet. Lou Vaz (@Louis286) reported 5 minutes ago @Citibank why i cannot log on to my account on citi website or my phone app. Website login isn't working. Already activated and I've been using it for weeks now, even after I found out this problem. (2) I cannot access the Thank You Rewards website. Or you can check out UB website on how to pay citi cc using other banks. Citi has a huge problem for me: Citi is ridiculously sensitive to fraud and its burdensome. Oct 23, 2018 · Constant problems with Citi online logging on. Has anyone else experienced this? Was your CLI approved this way? Also, I wanted to ask if Citi will do a 'hard pull' for this CLI. I/we have 2 branded Citi cards, a Costco Visa and Citi-backed Wawa and Home Depot (actually 2 HD cards mine and the DW's). I personally have never had problems (knock on wood) but have no problem believing they are bottom tier. If you have a specific Keyboard/Mouse/AnyPart that is doing something strange, include the model number i. " This makes no sense at all. citibank has been taken over, as if the fox was let into the hen house. com is down for us too there is nothing you can do except waiting. When calling just ask to transfer to IT they can temporarily unlock it and you can go on the main website thru browser. have you made any purchases recently that you I used the citi website for the conversion/crediting. Yes. Jay Baldwin (@baldwino) reported 6 minutes ago @Maly_Wawa @Citibank Same here. I have had problems using a Citi card I had recently added to mobile wallet where my first attempted use of it was far outside my home area, which to me was understandable from a fraud-prevention perspective. As someone who works in IT, I cannot imagine that any bank has an outage of more than 2 hours, let alone 2 days. After contacting support several times they told me the problem is on Bofa's end. The website has been showing that I have two (2) Citi Rewards + cards but not when I first log in. Withdrawal limit if you have a Citibank Vn account is 30m per day. When I first log in, everything looks fine. I had to buy flight tickets worth $3500 which would have knocked out the $4000 MSR fairl Well, Costco. I logged onto Citibank website (instead of going thru phone app as usual). Overall, citi customer service plus fraud service rudely order customers repeatedly stating personal information on audio recordings again and again and ignore customer questions. I've gotten multiple amazing retention offers on the Prestige and TYP and crazy fast service on chat and phone. com; courier@itcmanila. I have too many cards and I need to put them together without interest… I have monthly recurring transfers between Citibank checking accounts (mine and my kids) that was setup using the website. Citi also doesn't issue many Visa cards, so you would have to go with another bank. com Exchange and Crypto. Hello, so for literally 2 years or something like that I couldn't login to Citi's app. Their website is the absolute worst. I have spent 30min on the phone 6 times in the last 2 months recognizing transactions I did make, in order to get my card unlocked again. After choosing that, a different prompt appeared and viola, it went through and now Mint shows how much debt I'm in. I am actually very happy with Wᴇʟᴄᴏᴍᴇ ᴛᴏ ʀ/SGExᴀᴍs – the largest community on reddit discussing education and student life in Singapore! SGExams is also more than a subreddit - we're a registered nonprofit that organises initiatives supporting students' academics, career guidance, mental health and holistic development, such as webinars and mentorship programmes. You are almost certainly going to have to dispute your credit history as well, and they can also help with that. I still cannot recreate a simple recurring transfer from an external BofA account which I had no problem for years before. There aren't a lot of options that have extended warranty and a Visa card unless you want to get the cards with an annual fee. It would appear Citi has recently reviewed information and found yours to be incomplete or outdated based on today’s requirements. You absolutely can remove your old accounts for Citi card payments on the website. I travel a lot and rely on their online services, since I am rarely near a branch office. No issues using it either via Apple Pay or the physical I recently got a Citi credit card and have tried to link it up with YNAB multiple times. I tried calling the customer service number, but that only allowed certain functions and did not seem to have an option to connect to a live representative. My wife got the Custom Cash in November of 2023 and it’s been problem after problem such as flagging grocery as fraud and denying the charge, locking the card after requesting to add it to Apple Pay and waiting for a code in the snail mail for verification while we were out That is so Bazar! We've had the random few customers have issues with their card like that, usually they just needed to be verified to make sure they were indeed trying to make the purchase, and I'd all troubleshooting failed, we would just print them a new card and have them test it at the atm to make sure the new one didn't give them any issues. Most probably kasi binalik na nila kay Citibank yung card because it was Jan 28 where they set the status to "MOVED OUT" pero nag aantay pa din ako reply galing sa kanila dahil mukhang nag panic na at next reply ko kasi will be a formal complaint against them Same problem. Citibank does not ban people from logging in with VPNs. They can and will shutter your account if the information they have is out of compliance and you don’t help make it right. As soon as I get to the screen to choose a verification method, immediate fraud alert on the card even before trying to verify. Is the website down, can't check your statements or log in? We'll tell you what is going on. Luckily, I had used my points on a Christmas gift so I had none before I activated the new card. They also don’t allow to to login to multiple Citi websites, or even have the pages open in tabs and not be logged in, at the same time. Then if I go to a specific account, when I go back out of that account and look at the first page again, it displays two of them. It would still have the same problem. Crypto. When asking a question or stating a problem, please add as much detail as possible. Seems like citi app is main culprit of getting wrong device ID and flagging your account to lock up. The company's mission is to maximize the value and utility of digital assets through our comprehensive product suite including advanced trading solutions, liquidity aggregation, tax-efficient asset-backed credit lines, a high-yield Earn Interest product, as well as the Nexo Platform and Nexo Wallet with their top-tier Citi customer service for credit cards is OK. EX: 2yrs 2 months. I called technical support and they told me to try again in 2 hours. Inquiries: Ex: 1/12. It may be time to have an attorney at legal assistance make some calls or write some letters on your behalf to Citi. I don't usually have problems with the citi site. L. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress Are you sure its being declined, or is the card just not working properly? Chip failure or wireless RFID failure. I'll agree with you on both counts. I ran into this problem about 10 months ago when they changed/upgraded systems which they were doing gradually with accounts. Problem reports at outage monitoring platform Called Citi Technical Team. Whenever you call customer service they tell you to use a different browser, what they're doing is avoiding the need to explain people how to delete everything I just said cause there are people who have no fricking idea how to do it. I personally use the Capital One Venture X. citibank's services are only substandard now because they are intentionally fucking you over. Citibank Vn and Citibank US operate as separate branches, but they allow you to transfer USD between accounts for free. I said Yes, I have Citi saving with a separate login username and password. It seems wildly inconsistent on whether it will actually work or not almost every day I have to troubleshoot the connection (which usually involves getting a confirmation number texted to me, which I input, after which it loads for a minute, then immediately forgets and wants to send me a new Since Citi is making banking that tough for the OP, they may want to switch banks when they get back from their trip. They apparently have just blocked people with OP's particular VPN. While I don't have any Citi cards that require me to activate quarterly categories, there are a few things you could try. It was very convoluted though. Before deciding to convert, study your itinerary and the mode of payment in terms of miles. It is also causing issues with people losing points. A CFPB Complaint may also be filed if things get out of hand. If Citibank has blocked people from accessing their site with this particular VPN, there's presumably a reason. Bean Mastercard (which technically is a Citibank card), and a whole separate item appeared exclusive to that specific Citi card. Citi website is generally considered the worst in the major banks. Mint was giving me a message of contacting Citibank support. Then I tried to hook it up with samsung pay. com just cost me $140. romero@itcmanila. There's a community for whatever you're interested in on Reddit. Never had a problem with physical usage. I called the bank and gave the card information and the catchphrase and apparently that wasn't good enough for them to verify me. Tried multiple browsers and Reddit's #1 spot for Pokémon GO™ discoveries and research. Needless to say, customer service don't see any problems with my account on their end and just told me to ignore the glitch. I stopped using the card because of it. I had a small problem with my checking account. Figured out what was happening - someone was trying to break in to my account - they knew my username, but had the incorrect (or older version of my) password, and they were locking me out when they were attempting to log in. Real-time status for Citi. Revolving history: 2 years 4months across the board. Cash App is a financial services application available in the US. AAoA: TU: 5yrs 10months. Periodically I need to change the transfer amount. Citi does not have an app for any of its store cards. I have had the card for 3 years now. Apple says it's Citibank's problem. I was having problems logging in to my bank account at another bank, having to change or reset my password every time. The Silph Road is a grassroots network of trainers whose communities span the globe and hosts resources to help trainers learn about the game, find communities, and hold in-person PvP tournaments! The reps at Citi/Booking decided to try “updating” my telephone number (which has never changed in the 15 years or so I’ve had the account). Called them and they removed the fraud alert (I have other citi accounts that they used to verify my identity) but said they're having a system issue with digital wallet set ups and I should try back in 2 The products, account packages, promotional offers and services described in this website may not apply to customers of International Personal Bank U. They stated it was a known problem and they are working on resolving it. That said, it's worth addressing some things. com is the best place to buy, sell, and pay with crypto. When I logged on the Citibank website I was asked some security questions (childhood friend etc). e. Didn't know Citi did virtual card numbers. If you have the Citi app, then it will correctly tell you that there is no alert on the account. wfzwmv gqw qwtee qukcr ziwblz cjica rsua bnccv khbltu fmrdhft